PRIVACY POLICY
1. Information to the user
Data Controller: COMPAÑÍA VALENCIANA DE LA SEDA, S.L. (hereinafter, the CONTROLLER).).
Data are processed in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Purposes of processing
- Sending commercial communications by electronic or equivalent means.
- Conducting market research and statistical analysis.
- Processing orders, requests and responding to user enquiries.
- Sending newsletters about news, offers and promotions.
Lawful bases
- Consent of the data subject: for commercial communications and newsletters.
- Legitimate interest of the CONTROLLER: for market research, analytics and responding to user requests.
Retention
Data will be kept for as long as necessary to fulfil the purposes or to comply with legal obligations. When no longer needed, they will be anonymised or securely deleted.
Recipients
No data transfers to third parties are foreseen, except service providers necessary to carry out the purposes (under confidentiality and data processing agreements) or where required by law.
Rights of data subjects
- Withdraw consent at any time.
- Access, rectification, erasure, portability, and restriction or objection to processing.
- File a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es.
Contact to exercise rights
COMPAÑÍA VALENCIANA DE LA SEDA, S.L.
Carretera Real de Madrid Norte, 58 — 46469 Beniparrell (València), Spain
E-mail: andrea@ciavalencianadelaseda.com
2. Mandatory or optional nature of the information
Fields marked with an asterisk (*) in forms are mandatory to handle the request. The user guarantees the accuracy of the data and undertakes to communicate any changes. Failure to provide certain information may prevent proper service provision.
3. Security measures
The CONTROLLER applies technical and organisational measures to protect personal data, in accordance with Article 5 of the GDPR (lawfulness, transparency, data minimisation, etc.), ensuring the rights and freedoms of users.
Last updated: 28/10/2025